Alcatel Lucent Enterprise

PRODUCTS

In the digital age, companies want to improve their competitiveness, while offering employees the flexibility of hybrid work. Corporate communications are critical to working better together and improving customer service.

OmniPCX Enterprise Communication Server Purple (OXE Purple) allows you to communicate with your teams and customers wherever you are. Every interaction can turn into a lasting relationship with OXE Purple by allowing communication from within your business applications.

Ensure your business continuity with the platform’s secure, high-availability technology. Plus, using a hybrid cloud, you can modernize your communications gradually.

Core Features

Efficient call management including group calls, line supervision and call filtering
Hybrid connectivity: IP, SIP, WLAN, IP-DECT, DECT, digital, analog
Hybrid cloud connectivity with Alcatel-Lucent Rainbow for team collaboration and video conferencing
Unique number between ALE business phones, ALE mobile handsets, softphones (IP Desktop Softphone and ALE SoftPhone) or Rainbow application to communicate anywhere
Integration into SaaS applications to bring voice and collaboration
Contact center with intelligent voice call routing and 360° view of omnichannel interactions with ALE Connect
Encryption of communications and hardened software against cyberattacks
High availability and scalability up to 15,000 users per instance
Virtualized multi-instance architecture for private cloud
Software update and monitoring from the cloud with ALE Cloud Connect
Tools for management with OmniVista 8770 NMS, automation, call routing and notification services

Benefit

1. Excellent voice connectivity to customers and
employees

Quality business response: Zero lost calls; powerful com-munication tools ensure instant
connection to the right people

2. Ensure employees can call wherever they are, on
any device

Mobility: Standardized communication experience across the organization; employees
can use desk phones, wire-less handsets, or softphones at the office, on site, at home or
on the move

3. A borderless and mobile collaboration
application lets employee connect the
phone system to the Alcatel-Lucent Rainbow
cloud-based unified communications service

Instant business response: Employees exchange instant messages, video, and screen
sharing with their teams and business community while leveraging the office phone
Simplicity: Unified communications delivered by a cloud service connected to the phone
system; seamless user experience; agile IT operations

4. Serve users across multiple sites, with
guaranteed high availability and security

Cost-saving: Expect lower telecom bills with free Voice over IP (VoIP) across
sites, built-in least-cost routing and centralized trunks to SIP, and traditional service
providers
Reliability: High-availability options maintain vital business continuity during network or
server outages, and continuous confidentiality with native encryption

Alcatel Communication Server Datasheet

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